Regulations

Terms and conditions
CANDLELAND.PL

Table of contents:

  1. General rules
  2. Electronic services of the online shop
  3. Conditions for the conclusion of the cooperative agreement
  4. Time limit and procedures for payment
  5. Price, payment methods, and the date of delivery and collection of the goods
  6. Claim of product defects (the provision applies to the contracts of sale concluded from 25 December 2014)
  7. Extrajudicial procedures for complaint handling and claim compensation, and the access rules for these procedures 
  8. The right of withdrawal (the provision applies to the contracts of sale concluded from 25 December 2014)
  9. Provisions concerning entrepreneurs 
  10. Personal data in the online shop
  11. Final provisions

The online shop www.candleland.pl respects the consumer rights. Consumers may not waive the rights conferred on them by the Consumer Rights Directive. Provisions of the arrangements that are less favorable for the consumer than these of the Consumer Rights Directive are invalid, and the rules of the Consumer Rights Directive are applied instead. Therefore, the provisions of this Statute are not intended to exclude or restrict any of the consumer rights pertaining by mandatory provisions of the law. Any possible doubts shall be determined in favour of the consumer. In case of the incompatibility of the rules of this Statute with the aforementioned provisions, these provisions shall take precedence over these of Status and shall be applied.

1. GENERAL RULES


1.1 The online shop available at www.candleland.pl and directed by Myplace24 Limited Liability Company, with its address registered for business and service: Ludwika Narbutta 41/43 flat 34, 02536 Warsaw, Poland, , NIP 7010796599, REGON 369243722, the e-mail address shop@candleland.pl and the phone number +48 882 454 944.

1.2 This Statute is addressed to both consumers and enterpreneurs using the Online Shop (excepting the paragraph 9. of the Statute which is exclusively addressed to enterpreneurs).
1.3 The Service Provider is the controller of personal data processed in the filing system for the purposes of the Statute. Personal data shall only be processed insofar and on the basis of the principles established in the Privacy Policy, which is published on the Online Shop website.The provision of personal data is volutary Any individual whose personal data are processed has the right to review one’s data and to correct them.
1.4 Terms:
1.4.1 BUSINESS DAY – any day from Monday-Friday from 10-18, not including public holidays.
1.4.2 REGISTRATION FORM – a form available at the Online Shop allowing creating an account.
1.4.3 ORDER FORM – Electronic Service, an interactive form available at Online Shop allowing placing an order by adding Products to electronic cart in particular, and deifining terms and conditions for a sale agreement, including the mode of payment and shipping.
1.4.4 CUSTOMER (1) – a natural person who has full capacity to enter into legal transactions, and in the cases provided for by the mandatory legislation a natural person with limited capacity to perform acts in law; (2) – a natural person; or (3) – an organisational unit without corporate existence, but to whom an act has granted a legal capacity; - which concludes or wants to conclude an agreement with the Seller.
1.4.5 1.4.5 CIVIL LAW - the Act of 23 April 1964 – Civil Code (Journal of Laws No 16, item 93, as amended).
1.4.6 ACCOUNT – an Electronic Service, identified by its individual login and password provided by the Client; resource base in the electronic system of the Service Provider, in which the data provided by the Client and the information about the Orders that Client placed in the Online Shop are collected.
1.4.7 NEWSLETTER – an Electronic Service; a distributional electronic service that is offered by a Provider via e-mail, which enables automatically granted cyclical contents of subsequent editions of the newsletter from the Provider to all Clients that includes the information of Products, innovations and special offers in the Online Shop.
1.4.8 PRODUCT – a movable property that is available at the Online Shop and which is the subject of the Sale Agreement between the Client and Provider.
1.4.9 STATUTE – the terms and conditions of the Online Shop.
1.4.10 ONLINE SHOP – the online shop of the Provider available at www.candleland.pl
1.4.11 SELLER, SERVICE PROVIDER – Myplace24 Limited Liability Company, with with its address registered for business and service: Ludwika Narbutta 41/43 flat 34, 02536 Warsaw, Poland, , NIP 7010796599, REGON 369243722, the e-mail address shop@candleland.pl and the phone number +48 882 454 944.

1.4.12 SALE AGREEMENT – sale contract to be concluded between Client and Provider via the Online Shop.
1.4.13 ELECTRONIC SERVICE – a service supplied electronically by the Provider to a Client via the Online Shop.
1.4.14 CLIENT - (1) – a natural person who has full capacity to enter into legal transactions, and in the cases provided for by the mandatory legislation a natural person with limited capacity to perform acts in law; (2) – a natural person; or (3) – an organisational unit without corporate existence, but to whom an act has granted a legal capacity; - which makes use or intends to make use of the Electronic Service.
1.4.15 CONSUMER RIGHTS DIRECTIVE, DIRECTIVE – the Act of 30 may 2014 on the Consumer Rights (Journal of Laws, 2014, item 827 as amended).
1.4.16 ORDER – declaration of intent by the Customer placed via an Order Form aiming at the conclusion of the Sale Agreement with the Provider.

2. ELECTRONIC SERVICES IN THE ONLINE SHOP

2.1 The Online Shop offers the following Electronic Services: Account, Order Form and Newsletter.
2.1.1. Account – the actual usage of an Account by the Client is possible after three steps: (1) filling the Registration Form, (2) clicking on the field ‘Create an Account’, and (3) confirmation of will for creating the Account by clicking on the confirmation link that is sent automatically to a given e-mail address. The data for filling the Registration Form correctly by the Client are the following: name and surname/company name, address (street, local number, postcode, city and country), e-mail address, contact phone number and password. In case of the Clients that are not consumers it is necessary to give full company name and NIP.
2.1.1.1 The Account Electronic Service is provided free of charge for an unspecified period of time. Client has the opportunity to remove the Account at any time without providing reasons by sending an appropriate request to the Provider through the e-mail: shop@candleland.pl in particular, or in writing to the address: Stefana Batorego 20/10, 02-591 Warsaw, Poland.
2.1.2 Order Form – the usage of the Order Form commences at the moment of adding the first Product to the Cart by the Customer in the Online Shop. The placement of an order shall take place after perfoming two steps by the Customer – (1) – filling the Order Form, and (2) clicking on the field ‘Order with an obligation to pay’ on the website of the Online Shop – until that time the Customer has an opportunity to modify the entered data (to finalise the process correctly, the appearing messages and instructions should be followed). It is necessary to provide following data in the Order Form: name and surname/company name, address (street, local number, postcode, city and country), e-mail address, contact phone number and the data concerning the Sale Agreement: Product/s, the amount of Products, place and mode of shipment, of the Product/s, the payment method. In case of the Customers that are not consumers it is necessary to give full company name and NIP.
2.1.2.1 The Order Form Electronic Service is provided free of charge and one-off nature, and shall be ended when an Order is placed through that Form or at the moment of cessation of the Order placement through this Form performer by the Client.
2.1.3 Newsletter – the usage of the Newsletter shall take place after putting down an e-mail address in the ‘Newsletter’ section (which is visible on the Shop website), to which the subsequent Newsletter editions shall be sent, and clicking on the field ‘Sign up’. You can also sign up to Newsletter by marking the appropriate checkbox during the account setup process – the Client is added to the Newsletter list at the moment of registration.
2.1.3.1 The Newsletter Electronic Service is provided free of charge for an unspecified period of time. A Client has the opportunity to unsubscribe with the Newsletter at any time without providing reasons by sending an appropriate request to the Provider through the e-mail: shop@candleland.pl in particular, or in writing to the address: Stefana Batorego 20/10, 02-591 Warsaw, Poland
2.2 The technical requirements indispensable for the cooperation with the computerised system, which is operated by the Provider: (1) laptop or other multimedia devices with the access to the Internet; (2) the access to the e-mail account; (3) an Internet browser: Mozilla Firefox 11.0 or greater, or Internet Explorer 7.0 or greater, Opera 7.0 or greater, Google Chrome 12.0.0 or greater; (4) the recommended minimum screen resolution 1024x728; (5) inclusion of the option allowing Cookies and Javascrpit in the Internet browser.
2.3 A Cient is required to make use of the Online Shop in accordance with the Polish law and good practices, with respect to personal goods, copyrights and intellectual property rights of the Provider and of the third party. A Client is required to provide the factually accurate data. A Client is prohibited from providing the content that is unlawful or offensive.
2.4 The complaint procedures:
2.4.1 Complaints relating to Electronic Services provided by the Provider and complaints of other kind concerning the action of the Online Shop (with the exception of the complaint procedure of the Product which is designated under 6 and 7 pargraphs of the Statute) shall be applied:
2.4.2 in writing to the address: Stefana Batorego 20/10, 02-591 Warsaw, Poland;
2.4.3 electronically via an e-mail address: shop@candleland.pl;
2.4.4 It is recommended for the Client to provide the description of the complaint with: (1) information and circumstances regarding the object of the complaint, the kind and date of notified irregularities in particular; (2) the Client’s demands; (3) contact details of the one who lodge a complaint, which will make it easier for the Provider to speed up the process of complaint handling by the Provider. The requirements set up previously form a sort of recommendations only and do not influence the results of the complaints submitted with no recommended description.
2.4.5 The Provider reaction to the complaint shall take place immediately, not later than 14 calendar days from the date of its notofication.

3. CONDITIONS FOR THE CONCLUSION OF SALE AGREEMENT


3.1 The conclusion of the Sale Agreement between the Customer and Provider takes place after upon an Order placed by the Customer by Order Form in the Online Shop, in accordance with pragaraph 2.1.2 of this Statute.
3.2 The price of the Product visible on website of the Online Shop is given in PLN and inludes taxes. The Customer shall be provided with the information of the whole price including the taxes of Product that is the subject of Order, the costs of delivery (including charges on transport, shipping and postal services) and other costs, and of the obligation to pay when the amount of fees cannot be determined. The Customer shall be provided with the information on the website of Online Shop during the Order placement, including the moment of Customer’s expression of will to conclude the Sale Agreeement.
3.3 The procedure of Sale Agreement conclusion in Online Shop via the Order Form
3.3.1 The conclusion of Sale Agreement between the Customer and Seller takes place upon the Order placement by the Customer in accodance with paragraph 2.1.2 of the Statute.
3.3.2 After the Order placement, Seller shall immediately confirm the request and accept Order for the collection simultaneously. Confirmation of receipt of the Order and its acceptance for the collection shall take place through sending the appropriate message by the Seller to the Customer on the e-mail address provided at the time of Order placement. The e-mail message shall include at least the declaration of the Order succession and its admission to the Contract, and the confirmation of the conclusion of Sale Agreement. The Sale Agreement between the Customer and Seller shall be concluded from the moment of receiving that e-mail message by the Customer.
3.4 Recording, securing and making available the content of the concluded Agreement to the Customer shall take place by (1) sharing this Statute on the website of the Online Shop, and (2) by sending an e-mail to the Customer referred to in paragraph 3.3.2 of this Statute. The Content of Sale Agreement is additionally settled and secured in the computerised system of the Seller’s Online Shop.

4. PERIODS AND METHODS OF PAYMENT FOR THE PRODUCT

4.1 The Seller shall provide the Customer with the following payment methods under the Sale Agreement:
4.1.1 Payment by means of a transfer to the bank account of the Seller.
4.1.2 The name of the Bank: Millenium Bank.
4.1.3 Account number: 10 1160 2202 0000 0003 4378 5599.
4.1.2 – Electronic payments and payments by card via the PayU.pl system – the currently possible methods of payment are available on the website of the Online Shop ‘Methods of Payment’ tab and at www.payu.pl
4.1.2.1 The transaction settlements of the electronic and card payments are carried out in accordance with the Customer’s choice via the PayU system. The eloectronic and card payment operations are carried out by:
4.1.2.1.1 PayU.pl – PayU Company Inc. established in Poznań (address: Grunwaldzka 182, 60-166 Poznań, Poland), entered in the Register of Enterpreneurs of the National Court Register with the number: 0000274399, the registration files kept by the District Court Poznań – Nowe Miasto and Wilda in Poznań, with the paid-up share capital of 4.000.000, NIP: 779-23-08-495.
4.2 Period of payment
4.2.1 In case of payment via bank transfer, electronic payment or payment by card, the Customer is obliged to pay within 7 calendar days from the date of the conclusion of Sale Agreement.

5. THE COST, METHODS AND TIME OF DELIVERY

5.1 Delivery shall be available on the entire territory of the Republic of Poland.
5.2 Delivery of Product to the Customer shall be chargeable, unless otherwise provided by Sale Agreement. The costs of delivering the Product (inluding charges on transport, shipping and postal services) shall be listed for the Customer on the website of the Online Shop, in ‘Delivery costs’ tab and during the process of Order completion, including the moment of Customer’s expression of will to conclude the Sale Agreeement.
5.3 The Seller provides the Customer with the following methods of delivery of Product:
5.3.1 A postal consignment.
5.3.2 A parcel consignment.
5.4 Delivery time of the Product to the Customer is 2 working days, unless in description of Product or during the collection of Order the shorter period was provided. In case of Products with different time of delivery the actual time of the delivery shall be the maximum one, which shall not be later than 7 working days. The start of the delivery period of Product to a Customer shall be counted as following:
5.4.1 In case of Customer’s choice to pay by transfer, electronic payment or payment by a card – from the day of crediting the bank account or the settlement account of the Seller.

6. PRODUCT COMPLAINTS
(APPLIES TO SALE AGREEMENTS CONCLUDED FROM 25 DECEMBER 2014)

6.1 In case of the sold Product which has the material or legal (warranty) defect, the basis and extent of liability of the Seller in respect of the Buyer are determined on the basis of applicable laws, in particular in Civil Code (particularly Art. 556-576 of the Civil Code).
6.2 The Seller is obliged to provide the Buyer with Product without defects. The detailed information about the Seller’s liability for deficiency of the Product and about the Customer’s rights is available on the website of the Online Shop in the ‘Complaints’ tab.
6.3 The complaint may be lodged by the Customer:
6.3.1 on writing on the address: Ludwika Narbutta 41/43 flat 34, 02536 Warsaw, Poland;
6.3.2 electronically via e-mail: shop@candleland.pl.
6.4 It shal be recommended for the Customer to provide the decription of complaint with: (1) the information and circumstances regarding the object of complaint, the kind and date of the defect occurence ; (2) the request to make product conform in accordance with the Sale Agreement, or declaration of the apportioning of the actual price of the Product or withdrawal from the Sale Agreement; and (3) contact data of an entity lodging a complaint – it will ease and speed up the process of complaint handling by the Seller. The requirements set out previously shall remain a form of recommendation only and do not influence the efficiency of the complaints lodged with no such recommendations.
6.5 The Seller shall reply to the lodged complaint immediately, not later than 14 calendar days from the day it is lodged. The lack of cooperation or contact form the Seller to this date shall mean that the Seller considered the complaint reasonable.
6.6 In the event, when the reaction of the Seller to the Buyer’s complaint or to the performance of right resulting from the warranty, and the submission of Product to Seller is necessary, the Customer shall be requested by Seller for the Product delivery at Seller’s expense on address: Stefana Batorego 20/10, 02-591 Warsaw, Poland. When the kind of flaw or Product or kind of Product installation does not allow for or facilitates the process of delivering, the Customer shall be requested to provide the Product to Seller, upon the arrangement of meeting, in the place where it is situated.
6.7 The request for Product delivery mentioned in Paragraph 6.6 of the Statute shall not influence the period for Seller’s reaction on the complaint of the Customer referred to in paragraph 6.5 of the Statute and it shall not affect the rights of the Customer to demand the dismantling of the flawed Product by the Seller and its re-installation after the change for the one free of defects or its repair mentioned in Art. 561 [1] of the CIvil Code.

7. OUT-OF-COURT AND REDRESS COMPLAINTS PROCEDURES AND THE RULES ON ACCESS TO THOSE PROCEDURES

7.1 The detailed information concerning the opportunities for the Customer who is a consumer to use an out-of-court methods of complaint handling and redress procedures, and the rules on access to those procedures are available in settlements and on websites of the Regional or Municipal Consumer Ombudsman, social organization, whose target is to protect the consumer rights, Voivode Inspectorates of the Commercial Inspection, and on the following websites of the Office for Competition and Consumer Protection:
http://www.uokik.gov.pl/spory_konsumenckie.php; http://www.uokik.gov.pl/sprawy_indywidualne.php, http://www.uokik.gov.pl/wazne_adresy.php.
7.2 The Customer who is a consumer has the exemplary opportunities to use the out-of-court complaint and redress procedures:
7.2.1 The Customer has the right to appeal to the Permanent Consumer Arbitration Court mentioned in the Art. 37 of law from 15 December 2000 on the Commercial Inspection (The Journal of Laws, no 4 item 25 as amended) with the settlement of disputes resulting from the concluded Sale Agreement. The Statute for organisation and activity of the Permanent Consumer Arbitration Courts is determined by the Regulation of the Minister of Justice of 25 September 2001 on the organisation and activity of the Permanent Consumer Arbitration Courts. (The Journal of Laws of 2001, no 113, item 1214).
7.2.2 In accordance with Art. 37 of law from 15 December 2000 on the Commercial Inspection (The Journal of Laws, no 4, item 25 as amended), the Customer has the right to appeal to the Voivode Inspectorate of the Commercial Inspection, with the application for initiating of the mediations by amicable settlement between the Customer and Seller. Information about the rules and course of the procedure of the mediation carried out by the Voivode Inspector on the Commercial Inspection is available in the establishments and websites of the particular Voivode Inspectorates on Commercial Inspection.
7.2.3 The Customer may also receive free legal assistance over the settlement of the dispute between the Customer and Seller by using free assistance of the Regional or Municipal Consumer Ombudsman or social organisations, whose target is to protect the consumer rights (such as Consumers’ Association, the Association of Polish Consumers). The advices are given by the Consumers’ Association to a free-of-charge phone number +48 800 007 707, and by the Association of Polish Consumers via an e-mail: porady@dlakonsumentow.pl
7.3 There is a web platform for dispute settlement systems at Union level available on http://ec.europa.eu/consumers/odr (ODR platform). The platform is an interactive and multilingual website with a one-stop shop for the consumers and entrepreneurs directed to out-of-court settlements concerning the contractual obligations resulting from the sale agreement or public service agreement concluded on the Internet.

8. THE RIGHT OF WITHDRAWAL
(APPLIES TO THE AGREEMENTS CONCLUDED FROM 25 DECEMBER 2014)

8.1 The consumer who concluded the distance contract has the right of withdrawal for 14 calendar days without providing reasons and without bearing the costs, excepting costs mentioned in Paragraph 8.8 of the Statute. To comply with the term, the consumer shall send the declaration of withdrawal before its expiration date. The declaration of withdrawal shall be provided:
8.1.1 in writing on address: Ludwika Narbutta 41/43 flat 34, 02536 Warsaw, Poland;
8.1.2 electronically via e-mail: shop@candleland.pl;
8.2 The exemplary form of a withdrawal is included in Attachment no. 2 to the Consumer Rights Regulation, and on the website of the Online Shop in ‘Withdrawal’ tab. The consumer shall make use of the exemplary form, but this is not mandatory.
8.3 The withdrawal period starts:
8.3.1 for the agreement, by which the Seller shall give the Product with the obligation to transfer of the ownership (e.g. Sale Agreement) – from taking possession for the consumer or a third party indicated by the consumer and other than the carrier, and in case of the agreement, which: (1) concerns many Products delivered separately, in split exportation, or in parts – from taking possession of the last Product, lot or piece, or (2) is based on regular delivery of Products for an unspecified period of time – from the possession of the first Product;
8.3.2 for other agreements – from the date of conclusion.
8.4 In case of withdrawal from the distance contract, the Agreement shall be considred not included.
8.5 In case of withdrawal the trader should reimburse all payments received from the consumer, including those covering the expenses born by the trader to deliver goods to the consumer (excepting additional costs resulting from the consumer’s choice of the other method of delivery than the least expensive method of delivery available in the Online Shop), within 14 days. The Seller shall carry out the reimbursement using the same means of payment as the consumer used, unless the consumer has expressly accepted the other mean, which involves no additional financial costs to him. If the Seller did not proposed the collection of the Product from the consumer, the Seller may withhold the reimbursement until it has received the goods from the consumer or the evidence of its return, depending on what will take place at first.
8.6 A consumer is obliged to return the complete Product to the Seller or hand it over to a person authorised by the Seller to receive within 14 calendar days from withdrawal, unless the Seller proposed that he will collect the Product himself. The period of withdrawal shall be deemed to have been observed if the Product is sent before its expiry. The consumer may return the Product on address: Stefana Batorego 20/10, 02-591 Warsaw, Poland.
8.7 The consumer shall be responsible for diminished value of the Product which results from using this Product in the way that goes beyond the necessary to establish the nature, characteristics and functiong of this Product.
8.8 The possible costs concerning the withdrawal the consumer must bear:
8.8.1 If the consumer has opted for a type of delivery other than the least expensive one offered on the website of the Online Shop, the Seller is not obliged to refund the consumer with any additional costs.
8.8.2 The consumer must bear the direct costs of returning the Product.
8.8.3 In case of the Product that is a service, whose operation has begun before the date of expiry of the withdrawal at the consumer’s express request, the consumer who use the right of withdrawal after such request shall be obliged to pay for the services rendered for the time period until the cancellation. The amount payable by the consumer shall be calculated in proportion to the service rendered, including the price or remuneration agreed in the Agreement. When the price or remuneration are excessive, the basis for the calculation of this amount is the normal value of rendered services.
8.9 The right of withdrawal in case of distance contracts, the consumer shall not have this right in respect of the contracts:
8.9.1 (1) for rendering services if the Seller has rendered the whole service at the express request of the consumer, who was informed before the rendering of service was started that after rendering the service by the Seller he will lost the right to withdrawal; (2) in which the price or remuneration depends on the volatilities of the financial market, which are out of the Seller’s control, and which may take place before the end of the withdrawal period; (3) in which the object of the rendered services is Product that is non-prefabricated, made to the consumer’s specifications or to meet his individualised needs; (4) in which the object of rendered services is the Product which is liable to deteriorate or expire rapidly; (5) in which the object of rendered service is Product delivered in a sealed package, and which cannot be returned for the protection of human health or for hygienic reasons if the package was unsealed after the delivery; (6) in which the objects of the rendered service are the Products which, by their characteristics, become inseparately mixed with other items after the delivery; (7) in which the object of rendered service are alcoholic beverages, whose price has been determined at the moment of the conclusion of Sale Agreement, and whose delivery may take place only after 30 days and whose value depends on the volatilities of the financial market which are out of the Seller’s control; (8) in which the consumer expressly demanded the arrival of the Seller for the purpose of carrrying out urgent repairs or maintenance; if the Seller renders additional services, other than these of the consumer has demanded or delivers Products other than replacement parts necessarily used in performing the maintenance or in making the repairs, the right to withdrawal shall apply to the additional services or Products; (9) in which the objects of rendered service are voice or visual recordings, or computer programmes delivered in sealed package if the package has been opened after the delivery; (10) on delivery of the newspapers, periodicals or magazines, excepting the subscription contract; (11) concluded by public auction; (12) on rendering services in housing, other than residential purposes, transport of goods, car rental services, gastronomy, services related to leisure activities, entertainging, sport or cultural events, if the contract provides specific day or period of rendered service; (13) for digital content, which is not saved on a tangible medium, when the rendering of services was begun with the consumer’s express consent before the end of the withdrawal period and when the consumer was informed by the Seller that the right of withdrawal shall be lost.

9. RULES CONCERNING ENTREPRENEURS

9.1 This Paragraph and the provisions contained in it concern only the Customers and Clients that are not consumers.
9.2 The Seller has the right of withdrawal from the Sale Agreement concluded with the Customer who is not a consumer within 14 calendar days from the date of conclusion. In this case, the withdrawal may take place without providing reasons and shall not pursue any claims against the Seller from the Customers who are not consumers.
9.3 In case of the Customers who are not consumers, the Seller has the right to limit the available methods of payment, including the demand of prepayment option in all or part of amounts, irrespective of the payment method of the customer’s choice and the fact of concluding the Sale Agreement.
9.4 At the time of release of the Product by the Seller to the carrier, the benefits, burdens and the risk of accidental loss or damage of this Product shall pass to the Customer who is not a consumer. In such case, the Seller shall not be responsible for the loss, defect or damage of the Product occurring between the acceptance of the consignment for handling and its delivery to the Customer, and for the delay of delivery.
9.5 In case of sending the Product to the Customer by a way of carrier, the Customer who is not a consumer is obliged to check the delivery in time and method fot consignments of this kind. If the Customer claims that the damage or loss of the product has appeared during the transport, he shall be obliged to take any and all actions that are necessary to claim the responsibility of the carrier.
9.6 In accordance with the Article 558 Par. 1 of the Civil Code, the liability of the Seller under the statutory warranty in relations to the Product for the Customer who is not a consumer is excluded.
9.7 In case of the Clients who are not consumers, the Provider may terminate the contract on rendering the Electronic Service with immediate effect and without providing reasons by sending an appropriate statement to the Client.
9.8 The liability of the Provider/Seller in relations to the Customer/Client who is not a consumer is limited, regardless of the legal basis – for both an individual claim and claims in aggregate – to the amount of the price and costs of delivery under the Sale Agreement, but no more than one thousand PLN. The Provider/Seller is liable to the Customer/Client who is not a consumer only for typical damages that are foreseen at the moment of the conclusion of the Sale Agreement, and shall not take the responsibility for the loss of profit in relations to the Customer/Client who is not a consumer.
9.9 Any dispute between the Provider/Seller and the Customer/Client who is not a consumer shall be submitted to the competent court, regarding the establishment of the Provider/Seller.

10. PERSONAL DATA IN ONLINE SHOP

10.1 The Seller is the controller of the Customers/Clients personal data, which is collected through the Online Shop.
10.2 The personal data of the Customers/Clients collected by the controller through the Online Shop are collected – with respect to the Customer’s/Client’s choice – with the aim of performance of the Sale Agreement or the contract for providing the Electronic Services.
10.3 The potential recipients of the personal data:
10.3.1 In case of the Customer, who makes use of the postal or parcel service in the Online Shop, the Controller share the collected personal data with the chosen carrier or intermediary who handles the shipments on behalf of the Controller.
10.3.2 In case of the Customer, who use the electronic or card payments in the Online Shop, the Controller share the collected personal data with the chosen companies and issuers operating these payments.
10.4 The Customer/Client has the right to access to his personal data, as well as to their correction. The request may be placed:
10.4.1 in writing on address: Ludwika Narbutta 41/43 flat 34, 02536 Warsaw, Poland;
10.4.2 via an e-mail: shop@candleland.pl.
10.5 Providing of the personal data is voluntary, but necessary to conclude the Sale Agreement or the agreement for providing Electronic Services. The data necessary to conclude these agreements are indicated each time before concluding a given agreement in the Online Shop.
11. FINAL PROVISIONS
11.1 The agreements concluded in the Online Shop are concluded in Polish.
11.2 The change of Statute:
11.2.1 The Provider reserves the right to modify this Statute due to significant reasons such as: amendments to the legislation, the change of payment and delivery methods – on the extent, in which these changes influence the implementation of the provisions of this Statute.
11.2.2 In case of the agreements of a continued infringement (e.g. rendering an Electronic Service – Account) the change of Statute bounds the Client, if the conditions set forth in Articles 384 and 384 (1) of the Civil Code have been met, the Client has been properly informed about these chsnges and has not terminated the agreement within 14 calendar days of the date of notification. If the change of this Statute may result in introduction of new charges or increase of the current ones, the Client who is a consumer has the right of withdrawal.
11.2.3 In case of the conclusion of agreements other that these of a continued infringement (e.g. Sale Agreement), the changes of the Statute will not in any way affect the goods already purchased by these Customers/Clients who are consumers before the time of Statute changes, and the changfes of the Statute will not influence the Orders already collected or being collected and concluded, executed or applied Sale Agreements in particular.
11.3 All issues which are not provided for in the Rules shall be determined by the provisions of the Polish law and Civil Code in particular; the Act of 18 July 2002 on provision of services by electronic means (The Journal of Laws of 2002, no. 144, item 1204 as amended); for the Sale Agreements concluded from the 25 December 2014 with the Customers who are consumers – the regulations on consumer rights of 30 May 2014 (The Journal of Laws 2014, item 827 as amended); and other relevant legislation of binding law.


 

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Address

Myplace24 Sp. z o.o.

ul. Stefana Batorego 20/10
02-591 Warsaw
NIP: 7010796599

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Phone

+ 48 882 454 944

(9:00 - 17:00)

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E-mail

shop@candleland.pl

office@candleland.pl

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Payment and Delivery

dostawa1

dostawa2

In accordance with the introduction of GDPR (General Data Protection Regulation) on 25 May 2018, which is the Regulation No 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), we would like to inform you about the personal data processing in terms of using our shop website www.candleland.pl (hereinafter ‘website’). Your consent for Cookies using is necessary.

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